PRIVACY POLICY
Effective Date: April 1, 2025
HSG Labs (https://hsg-labs.com), a subsidiary of Harkness Screens (https://harkness.co), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We may collect and process the following types of personal information:
- Identity Data: Name, company name, job title
- Contact Data: Email address, phone number
- Technical Data: IP address, browser type, operating system, device type, usage data
- Communication Data: Data provided via forms, email, or other means
We do not knowingly collect data from children under the age of 16.
2. How We Use Your Data
We use your personal data for the following purposes:
- To respond to inquiries and provide requested services
- To process and manage calibration service orders
- To improve our website and services
- To comply with legal obligations
- For internal reporting and business operations
3. Legal Basis for Processing (GDPR)
Under the GDPR, we rely on the following legal bases:
- Your consent (when contacting us or submitting forms)
- Performance of a contract (when you request services)
- Legitimate interests (improving services, website functionality)
- Legal obligations
4. Your Rights (GDPR & CCPA)
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing of your data
- Withdraw consent at any time (without affecting prior lawful use)
- Request data portability
- Opt out of the sale of personal data (we do not sell personal data)
- File a complaint with a supervisory authority
To exercise these rights, please contact:
Email: Support@harkness-screens.com
5. Data Sharing and Transfers
We do not sell your personal data. We may share it with:
- Our parent company, Harkness Screens
- Trusted service providers (e.g., hosting, analytics)
- Legal or regulatory authorities, if required by law
Data may be transferred outside your country. When we do, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other legal mechanisms.
6. Data Security
We use industry-standard security measures to protect personal data from unauthorized access, alteration, or disclosure.
7. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
8. Cookies & Tracking
Our website uses cookies and similar technologies to enhance user experience and gather analytics. You can manage cookie preferences through your browser settings or via our cookie banner.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a new effective date.
10. Contact Us
If you have questions or data requests:
Email: Support@harkness-screens.com
TERMS & CONDITIONS
Effective Date: April 1, 2025
Welcome to https://hsg-labs.com (“Website”), operated by HSG Labs, a subsidiary of Harkness Screens. By accessing this Website, you agree to these Terms and Conditions. If you do not agree, please do not use our Website.
1. Use of Website
You may use this Website only for lawful purposes. Do not interfere with site functionality, attempt unauthorized access, or use content without permission.
2. Intellectual Property
All content is owned by or licensed to HSG Labs or Harkness Screens and protected under intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
3. Disclaimer of Warranties
This Website and its content are provided “as is.” We make no warranties about its accuracy, completeness, or reliability. Use at your own risk.
4. Limitation of Liability
HSG Labs and Harkness Screens shall not be liable for any indirect, incidental, or consequential damages arising from your use of this Website.
5. External Links
We may include links to third-party websites. We are not responsible for their content, practices, or privacy policies.
6. Compliance with Laws
You are responsible for complying with all applicable laws, including data protection and consumer protection laws, when using this Website.
7. User Data and Privacy
Use of this Website is also governed by our Privacy Policy. By using the Website, you consent to our collection and use of personal data as outlined there.
8. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the Website after changes are posted constitutes acceptance of the new Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Ireland, without regard to conflict of law principles.
10. Contact Information
If you have questions about these Terms, please contact:
Email: Support@harkness-screens.com